Privacy Statement

The Giddy Gamer (http://www.giddygamer.com) has created this privacy statement to let you know how we collect information from you and what we do with it.

We are firmly committed to maintaining your privacy through the highest level of security. We pledge that we collect, protect, and share your information only as described herein.

The Giddy Gamer and giddygamer.com conform to the Freedom of Information and Protection of Privacy legislation of the Government of Canada and the Province of British Columbia.

Information Collection

When you visit the giddygamer.com site, you may deliberately or inadvertently provide some or all of the following information:

Collection of Anonymous Information

Anonymous data is information all web servers capture about individual visitors’ activity on the site, such as number of pages viewed, menus or advertisements clicked, documents opened, and so on.  This information is tracked, based on the IP address provided to us by your browser or host in all packets sent to our server.  Anonymous information about a single visitor is generally not maintained for much longer than a few hours, or the duration of your connection to the site, after which time it is integrated into the server’s aggregate data.

Collection of Aggregate data

Aggregate data is the aggregate of all activity on the site over time, such as the number of unique visitors, or the number of times each page or object was requested.  Aggregate data is generally retained, and becomes part of a web site’s permanent records.  Giddygamer.com primarily uses a server-side utility called AWStats to aggregate and review historical traffic records for our site.  We also have access to aggregate data provided to us through our third-party advertising programs, such as Google AdSense.  Advertisers gives us access to their aggregate data about the number of visitors who were forwarded to their advertisement pages from our web site.

Collection of Personally Identifiable Information

Personally Identifiable Information refers to information that can potentially be used to uniquely identify or locate you as an individual. You may be asked, and are often required, to provide such information in the creation of online user accounts, while making online purchases, and so on.

You may provide some personally identifiable information, either directly, or indirectly through a third-party, in the transaction of a purchase from giddygamer.com.  For example, many of our product sales are managed by PayPal, a third-party electronic payment service provider.  PayPal collects certain personal information related to the payment and forwards that information to us when confirming the receipt of payment and transferring funds to us.  This information is required in the transaction of an online sale, and is required, in part, for giddygamer.com to meet its local tax reporting obligations.

You may knowingly provide us personally identifiable information in the creation or updating of a user account, completion of a survey, posting to a forum, entry in a contest, contact with our customer service department, or electronic purchase.

You may knowingly or inadvertently provide personally identifiable information through information stored by the browser on your local computer in the form of an HTML “cookie”. Cookies are in widespread use on the Internet, and have many applications, such as automatically filling in your username when you return to a login screen on a web site, or restoring a partially completed form when you return to it.

Information Protection

This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, their information is protected both online and off-line.

Commercial Hosting. Our site is hosted in a secure, professionally managed commercial web server environment.

Password Protection.  Access to all systems, information, and accounts related to all giddygamer.com activity is protected by a rigorous password protection and renewal policy.

Clear Role Definition.  Our staff are assigned clear roles, and have access to only that information directly required by their assigned role.  Role assignments, account access, and passwords are reviewed and changed as necessary or appropriate, to ensure access is tightly controlled.

(Confidential) Security Policy.  As a matter of practice, we do not make our security policy document available to the public.  Direct questions may be addressed to us at the address provided below.

SSL protection.  When any of our site forms asks users to enter sensitive information, that information will be encrypted and protected using industry standard Secure Socket Layer (SSL) protection.

Information Use

Sharing / Selling of Personal and Corporate information

Giddygamer.com does not share or sell personally identifiable information to other companies or people except as specifically described in this document.

Use of Anonymous and Aggregate Information

Log Files.  Like most standard web site servers, we use log files. This logged data includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks.  The information is used to analyse trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.

Performance Metrics.  We are constantly monitoring anonymous and aggregate information in order to manage our web site better, and to generate reports for internal use. This information provides us with valuable feedback that we can use to improve our site and services.

Consultation.  We may, from time to time, share anonymous and aggregate information with third parties, including, but not limited to, web consultants, web designers, and advertisers, for the purposes of managing and improving our site, performance, service delivery and revenues.  We require non-disclosure agreements from third parties wherever appropriate.

Third Party Advertising.  Some of the ads appearing on this web site are delivered to visitors by third parties. Anonymous and aggregate information about user visits to this site, such as number of times they have viewed an ad, will be used by third parties to manage their ad delivery services on this site. We cannot control how they might otherwise use this aggregate data.

Use of Personally Identifiable Information

Giddygamer.com receives certain personally identifiable data about customers, from such electronic payment organisations as PayPal, when a customer orders giddygamer.com products. This information is used to confirm and transfer electronic payment or refunds for products for services, and to establish the country of residence of the customer, in order to determine our liability for local sales taxes, as required by law.

Giddygamer.com will collect personally identifiable data from you when you establish or update a user account on the giddygamer.com site.  This information is used only to manage your account and to enable us to identify you satisfactorily should you have problems accessing the account.  Passwords use industry standard encryption and cannot be decrypted or recovered.

Use of IP Addresses.  We do not link IP Addresses from anonymous or aggregate data to any personally identifiable information.

Surveys & Contests.  From time-to-time our site may collect personally identifiable data which you knowingly provide us through voluntary participation in a survey or contest. The requested information typically includes personal contact information (such as name and mailing/shipping address), and demographic information (such as age or geographic location). The registration process will not ask for information that is neither necessary nor relevant under the circumstances.  Contact information would be used and shared with any third-party contest or survey sponsors as necessary, to notify contest winners or award prizes. Users’ personally identifiable information is not otherwise divulged to any third party.  Aggregate demographic information from these surveys would be used to display contest or survey results to all our visitors, and for purposes of monitoring and improving the satisfaction of visitors to this site.

Profiles.  We may store information we collect through cookies, log files, and/or third parties to create a profile of our users. A profile is stored information that would be kept on individual users that details their viewing preferences. This profile could be used to tailor a user’s visit to our web site, and to direct pertinent content, including marketing promotions, to them. This profile is not shared with other organisations.

Third Party Cookies.  Some of our business partners (for example, advertisers) might use cookies from our site to collect personally identifiable information from users, without our knowledge.  This is specifically against our policy, however, we have no access to or control over these cookies if they are used.

Communication with Users

Document Updates

From time to time, we may, at our discretion, contact prior customers at the email address they provided to us, to inform them of updates to documents they have purchased, and to provide updated documents according to the terms and conditions of the sale. All documents sold and delivered by us, and all such updates, advise the buyer to inform us by reply email if they do not want to receive updates or further communication. In such cases, their contact information is stricken from our mailing lists.  However, the personal information related to the original sale is retained for our accounting records as required by law.

Choice/Opt-out

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, all our email forms provide ‘opt-out’ information, so users who buy a product from us can keep their email address off our mailing lists.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we may ask them for the friend’s name and email address. giddygamer.com may use this information to contact the friend by email, but in all cases, an opt-out provision shall be offered to the friend.

Safety Warnings

Links to External Sites

This web site may contain links to other web sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. Our privacy statement applies solely to giddygamer.com.

Chat Rooms, Message Boards, and Public Forums

Please keep in mind that whenever you voluntarily disclose personal information online in public forums (for example, on message boards, forums, or chat areas) that information can be read, recorded, and used by other users of that service. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.

Giddygamer.com takes no responsibility for monitoring or protecting any information you provide in these forums.

Change Process

Notification of Changes

If our privacy policy changes, we will post those changes to this privacy statement, the What's New page, and other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Business Transitions

In the event giddygamer.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information (such as user accounts) would, in some instances, be part of the assets transferred.  We undertake to protect personally identifiable information in the event of such a transfer, and to advise all our customers before such information is to change hands.

Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact our webmaster at the address provided on our Contact Us web page.


Revision Date: 2007/08/13     the Giddy Gamer  http://www.giddygamer.com